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Conducting repairs and maintenance

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Best practices for tenant retention

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Instant access to courses for landlords and property managers

A Landlord's Guide to the Move-in & Move-out Process

This course is the first in a series of courses for landlords and professional property managers looking to learn the tips and tricks of managing a rental property one can only get through hands on experience. Listen to the stories, see photos of rental properties and follow the recommendations for a successful move-in and move-out process.

The course begins by explaining the importance of the pre move-in and move-out process and how it can help every landlord save on time and expense. Download a free copy of a quick inspection sheet that you can take with you on the next inspection of your rental property.


Next, learn how to conduct a pre move-out inspection like a true property management professional. By the end of the course you will also know the best ways to schedule an inspection and what to look for on your visit. You will also become a pro at scheduling repairs and managing your tenant expectations.

Before welcoming your new tenant, you will learn how to prepare your unit, professionally document the condition at the time of handing over the keys and how to handle any repair and maintenance requests submitted by your tenant.

This is an informative course based on real life experiences.

What you’ll learn:

  • Learn how to professionally document the move-in & move-out process

  • Learn how to save money on repairs and see a higher return on your rental investment

  • Understand how to properly enforce chargebacks to tenants

  • Best practices for setting and meeting tenant expectation

Are there any course requirements or prerequisites?

  • No skill or experience needed, just enthusiasm and an open mind.

Who this course is for:

  • Landlords, rental property managers and property management professionals.

Latoya McKenzie

Latoya McKenzie

Founder of ZipRepairman Inc.

and former property manager