General

 

Do you offer free onsite assessments?

Yes we do. Free onsite assessments are available for home improvements/upgrades (painting, new floors, bathtub installation, etc.). This does not include regular repair and maintenance requests.

 

Do you offer free quotes?

Free quotes are available if photos or videos are provided. For a free quote please submit the request here https://www.ziprepairman.com/get-a-quote or send email to service@ziprepairman.com

 

What services do you offer?

  1. General repairs 

  2. Plumbing 

  3. HVAC 

  4. Electrical 

  5. Handyman 

  6. Painting 

  7. Move-out residential cleaning (vacant properties)

What areas do you provide service?

  1. Downtown Toronto 

  2. Etobicoke  

  3. Mississauga 

  4. Midtown 

  5. North York 

  6. Scarborough 


What kind of residences do you service?

  1. Condominiums

  2. Townhomes

  3. Detached homes

 

Do you offer service to exterior residential services?

No services to the exterior of buildings are available.

 

Do you offer emergency services?

No emergency services are available.

 

What are the hours of operation?

Services are offered 9am – 6pm Monday – Friday. Saturdays when available. Closed on all public holidays.

Are your technicians licensed?

Yes. All technicians are licensed where required in their respective field.

 

Are your technicians insured?

Yes. All technicians have liability insurance.

 

Are your technicians experienced?
Yes. All technicians have years of experience in condominiums and homes.

Do you offer warranty on labour?

Yes, a minimum of 30 day labour offered. Labour warranty varies and dependent on nature of work. A service administrator can provide labour details based on service requested.

 

Do you offer warranty on parts?

Yes, warranty is offered on parts. This warranty is dependent on the part installed and manufacturer. A service administrator can provide labour details based on service requested.

Will the technicians wear protective personal equipment?
Yes. Technicians will arrive wearing the necessary PPE and observe social distancing guidelines.

 

How quickly can you arrange service?

We offer same day service within 1 – 48 hours. This is based on availability and time of day requested. You may request any time during operation hours that is most convenient for you.

 

If you are requesting same day service please call 647-794-5614 to confirm availability before booking.

 

You may also prepay same day service online. If the requested time is not available the service administrator will call you to reschedule.

 

How do I schedule a project?

Provide the details of your project here https://www.ziprepairman.com/get-a-quote or send email to service@ziprepairman.com

 

You will receive an estimate by email. Should you decide to proceed with the project simply prepay the quote electronically by selecting the pay button on the estimate. A service administrator will call you to begin scheduling.

Landlords

How do I get started?
Create an account online at https://www.ziprepairman.com/create-account

 

Create a free no obligation Landlord account. After submission you will receive a confirmation email. Please include an additional point of contact person if the person requesting service is different than the account creator.

 

Can I schedule service by phone?

Yes, you can also schedule service by phone by calling 647- 794-5614

 

Why do I need to create a Landlord account?

Once your company is registered, invoices will be sent to your billing address. Invoicing is only available for Landlord accounts.

 

When are invoices due?

Total outstanding invoice payments are due within 30 days.

 

What do I do if I have a question about an invoice?

Send your questions in writing to admin@ziprepairman.com include the ticket number and relevant questions. 

 

What forms of payment do you accept?

All forms of credit card (PayPal) payments and cheques accepted. To pay an invoice electronically select the pay button on the invoice to pay via PayPal.

Homeowners

How do I schedule services?

You can schedule service online here https://www.ziprepairman.com/for-home-owners

 

How do I pay for services?

You can conveniently pay for services online via PayPal at the time of booking. Minimum of 1.5 hours must be paid in advance. Should the service require more time than the prepaid 1.5 hours our team will follow up with you for the remaining balance. Balance will be charged to original payment method provided.

 

Can I schedule service by phone?

No. Payment by phone is not accepted.

 
 

Landlords | Homeowners | General

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 647 794 5614